نمونه نامه آیلتس

 

نمونه نامه نگارش آیلتس آورده شده زیر مربوط به نامه شکایت می شود. ساختار نامه بطور کلی بصورت زیر است. در صورت لزوم می توانید تغییرات لازم را بعمل آورید. در پایان نامه نمره و نظر بطور کامل آورده شده است.

IELTS Writing Task 1 – General Training – Letter Writing

Letter Sample #6

IELTS Letter, topic: Complaint about a rental car

You rented a car from car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it has still not been repaired.
Write a letter to the company.
In your letter
– introduce yourself
– explain the situation
– say what action you would like to company to take.

Dear Sir/Madam,

I am writing to complain about the air conditioner of my car, which I took on rent from your company for two weeks. Unfortunately, it has stopped working.

I rented Mercedes Benz eight days ago. My customer number is XXX. Actually, what happened -I was on my way from Jacksonville to Miami, although the atmosphere temperature was cooler, suddenly a sound came from the engine. At first, I thought that the engine belt is broken and I may not be able to drive the car further. However, when I felt no air coming from the air conditioner I realized it has stopped working.

Naturally, when I got back home I immediately contacted your customer care center and registered my complaint. They issued me a complaint number XXX and said that they will send a technician at my house within two to three business days to get it repaired. Almost one week has passed since I called, but still it is not being repaired.

I am not at all satisfied with your customer service. In case, you can’t resolve my problem within two business days after the receipt of this letter, I want a complete refund of my rent which I paid in advance, that is 200 $.

Yours faithfully,

Husain Saran

This is a good letter. It has the right structure, covers the task, paragraphs are connected together by linking words and the sentences are well-structured. The grammar needs some attention, especially the prepositions and the way you use tenses (see comments underlined in blue). Overall, looks like a Band 6.5 – ۷ letter.